Connect with us

Business

Kenyan firms on the spot for sharing customer data

Published

on

[ad_1]

Economy

Kenyan firms on the spot for sharing customer data


data-ey

From left: Equity Group head of data governance Patrick Kariuki, Absa Kenya chief data officer Hartnell Ndungi, Data Protection commissioner Immaculate Kassait, KCB head, information risk Wycliffe Momanyi and EY associate director, cybersecurity, privacy and trusted technology, Anthony Muiyuro during the launch of the EY Data Protection and Privacy Report yesterday. PHOTO | DIANA NGILA NMG

BDgeneric_logo

Summary

  • More than a fifth of Kenyan companies shared customers’ financial and personal information without the client’s consent in breach of data protection laws enacted two years ago.
  • A survey by consultancy Ernst & Young shows that 41 percent of firms transferred their clients’ data to third-party service providers.
  • More than half or 53 percent of these companies did not seek the approval of their customers before sharing the data.

More than a fifth of Kenyan companies shared customers’ financial and personal information without the client’s consent in breach of data protection laws enacted two years ago.

A survey by consultancy Ernst & Young shows that 41 percent of firms transferred their clients’ data to third-party service providers.

More than half or 53 percent of these companies did not seek the approval of their customers before sharing the data.

This violates the law that restricts the handling and sharing of personal data firms and government entities obtain.

Individuals in breach risk a maximum fine of Sh3 million or 10 years in jail, while firms risk a fine of up to Sh5 million or one percent of annual turnover.

“The problem is some of the organisations have not started internalising the requirements provided by the Act. So up to now organisations have been sharing information freely and this is a violation of the Act,” said Robert Nyamu, digital, analytics and cybersecurity solutions partner at Ernst & Young.

EY surveyed several organisations, including top banks, asset managers, insurance companies, telcos, retailers and manufacturing firms. The survey discovered a large number of the companies passed on data to third parties.

The personal information was mainly passed for analysis, processing transactions, sending SMS alerts or to advertisers.

Some firms passed client data to partners in business, while others gave information to law enforcement officers for investigations.

Mr Nyamu said there were also instances of selling the data to vendors. However, he said, it was hard to quantify its value.

Sharing of client information to third parties has led to unregulated text messages, unsolicited emails or notifications of services and products like insurance policies.

Individuals also risk having their identities cloned, exposing customers to bank fraud.

Data has been described as the “new oil” and brokers play a huge role in extracting value from personal information in all its forms.

They collect it from hundreds of sources, including census information, surveys, public records and loyalty card programmes. They then sell the data to other organisations.

Data protection rules came into force to restrict the State and companies handling personal information and prevent its use for research purposes.

The government the appointed Immaculate Kassait as the first Data Protection Commissioner, an independent office to investigates data infringements.

The Act was passed in 2019 to support efforts to digitise identity records for citizens after the Huduma Namba registration exercise sparked a controversy.

The registration, which the government said would boost its provision of services, suffered a setback when the exercise was challenged in court.

[ad_2]

Source link

Advertisement
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business

KQ resumes Mumbai flights after 4 months

Published

on

By

[ad_1]

Companies

KQ resumes Mumbai flights after 4 months


kq-Dreamliner0504FA

A Kenya Airways aircraft at JKIA. FILE PHOTO | NMG

bonface_img

Summary

  • Kenya Airways will on Thursday resume flights to Mumbai, ending a four-month hiatus that was occasioned by increased cases of Covid-19 in the Asian state.
  • The airline in a notice to its customers yesterday said it will resume its operations on the route on September 16, 2021 with the first flight departing Jomo Kenyatta International Airport at 7am to arrive in Mumbai at 3:45 pm.

Kenya Airways #ticker:KQ will on Thursday resume flights to Mumbai, ending a four-month hiatus that was occasioned by increased cases of Covid-19 in the Asian state.

The airline in a notice to its customers Monday said it will resume its operations on the route on September 16, 2021 with the first flight departing Jomo Kenyatta International Airport at 7am to arrive in Mumbai at 3:45 pm.

The airline will then resume full operations on the route on September 20, flying three times per week on the Indian route, which is one of the most lucrative destinations on its network.

Passengers on the route will part with Sh46,000 ($419) for one-way air ticket on economy class seats from Nairobi to Mumbai- prices that are relatively the same compared to what it was charging before the Covid-19 pandemic.

“Welcome back onboard! Fly from Nairobi to Mumbai starting Thursday 16th September with normal schedules resuming from Monday 20th September 2021,” said the airline in a notice to its customers yesterday.

KQ Suspended passenger flights to and from Mumbai on April 30 until further notice, following a government directive on travel between India and Kenya due to a Covid-19 crisis in that country.

The airline said on Friday that passengers who had booked tickets after May 1, the date of the last flight from Mumbai to Nairobi, will have to change their plans.

Affected passengers, KQ said, could also take vouchers for the value of their fare for future travel within 12 months.

India has seen soaring infection rates in the recent days, since the discovery of a new virus variant. Last month, India put on lockdown one of the states following a spike in cases of Covid-19.

Other countries that have banned flights to India include France, the UK Bangladesh, Oman and Hong Kong that have banned travel to and from India or asked their nationals coming from the Asian country to isolate themselves in government-approved hotels.

India has so far detected 33,264,175 corona virus cases with the number of deaths hitting 442,874 as at September 13.

A large number of patients from Kenya also travel to India every year for specialised medical treatment, especially cancer care, helping to drive medical tourism in the densely populated country that boasts affordable and easily accessible healthcare.

[ad_2]

Source link

Continue Reading

Business

Lower import volumes push mitumba prices to new highs

Published

on

By

[ad_1]

Economy

Lower import volumes push mitumba prices to new highs


mitumba

Man pulls a cart loaded with second-hand clothes at Gikomba Market in Nairobi. FILE PHOTO | NMG

BDgeneric_logo

Summary

  • Traders paid Sh100,527 on average per tonne of the used clothes, popularly called mitumba, compared to Sh96,286 the previous year.
  • Kenya Bureau of Standards (Kebs) banned importation of the clothes from late March through mid-August in a bid to contain the spread of the life-threatening coronavirus infections.
  • Findings of the Economic Survey 2021 suggests dealers shipped in 121,778 tonnes of mitumba in 2020, a 34.02 percent fall compared with 2019 and the lowest volumes since 2015.

The average price of a tonne of second-hand clothing items imported into the country crossed the Sh100,000 mark for the first time last year on reduced volumes in the wake of safety protocols and guidelines to curb spread of coronavirus.

Traders paid Sh100,527 on average per tonne of the used clothes, popularly called mitumba, compared to Sh96,286 the previous year.

Kenya Bureau of Standards (Kebs) banned importation of the clothes from late March through mid-August in a bid to contain the spread of the life-threatening coronavirus infections.

Findings of the Economic Survey 2021 suggests dealers shipped in 121,778 tonnes of mitumba in 2020, a 34.02 percent fall compared with 2019 and the lowest volumes since 2015.

Last year’s drop was the first dip since 2011 when 76,533 tonnes were shipped in compared with 80,423 tonnes the previous year, the official data collated by the Kenya National Bureau of Statistics (KNBS) shows.

The import bill for the merchandise amounted to Sh12.24 billion, a drop of 31.11 percent, or Sh5.53 billion, year-on-year.

TIn imposing the temporary ban on used clothes, Kebs had applied a standard which prohibits buying second-hand clothes from countries experiencing epidemics to ensure disease-causing microorganisms are not imported into Kenya.

Higher quality and relatively lower prices for mitumba has continued to drive demand for used clothes at expense of locally-made products amid higher margins enjoyed by traders largely operating in informal markets.

The lucrative second-hand clothing market has seen traders from China —a key source market for the merchandise —open shops in Gikomba, Kenya’s largest informal market for mitumba, in recent years to cash in rising demand.

Earnings from exports of articles of apparel and clothing accessories fell 5.32 percent to Sh32.92 billion last year compared with 2019, data indicates.

[ad_2]

Source link

Continue Reading

Business

Court backs Atwoli union in horticulture membership feud

Published

on

By

[ad_1]

Economy

Court backs Atwoli union in horticulture membership feud


Cotu boss Francis Atwoli

Cotu boss Francis Atwoli. FILE PHOTO | NMG

Summary

  • A trade union that is led by the long-serving Central Organisation of Trade Unions (Cotu) boss Francis Atwoli has survived an attempt to stop it from representing over 60,000 workers in the horticulture industry.
  • Newly registered Kenya Export, Floriculture, Horticulture, and Allied Workers Union (Kefhau) had filed as a case in the Employment and Labour seeking to bar the Atwoli-led Kenya Plantation and Agricultural Workers Union (KPAWU) from representing workers in the industry.

A trade union that is led by the long-serving Central Organisation of Trade Unions (Cotu) boss Francis Atwoli has survived an attempt to stop it from representing over 60,000 workers in the horticulture industry.

Newly registered Kenya Export, Floriculture, Horticulture, and Allied Workers Union (Kefhau) had filed as a case in the Employment and Labour seeking to bar the Atwoli-led Kenya Plantation and Agricultural Workers Union (KPAWU) from representing workers in the industry.

Mr Atwoli is the secretary-general of KPAWU. The rival union claimed KPAWU had encroached on its area of workers’ representation.

Justice James Rika, however, dismissed the claim and ruled that the dispute should have been taken through conciliation, and was therefore presented in court prematurely.

He also stated that Kefhau must go beyond its registration and recruit sufficient members from the employers, to be granted recognition and organisational rights.

“Registration on its own, does not afford the claimant (Kefhau) recognition. Until there is proof that Kefhau has satisfied Section 54 of the Labour Relations Act, the status quo must be maintained,” said the judge.

“Kefhau must recruit at least 50 percent plus one, of the unionisable employees in the floriculture and horticulture industry, members of the Agricultural Employers Association to be considered for recognition,” he stated.

He noted that there is a Recognition Agreement and CBA, binding Mr Atwoli’s union and Agricultural Employers Association, affecting 73 Flower Growers Group of employers, and over 60,000 employees.

“It is objectionable for Kefhau to be allowed organisational rights, and the legitimacy to receive trade union dues and agency fees, from over 60,000 employees, just on the strength of registration as a trade union,” said the judge.

Kefhau wanted the court to declare that it is the sole trade union, which is allowed by its constitution to carry out activities in the export floriculture and vegetable industry, and an order restraining Mr Atwoli’s from representing workers in that area.

[ad_2]

Source link

Continue Reading

Trending

Copyright © 2020 PRUMETRICS